Chicago Video Production
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Call or email us to inquire if the program that we videotaped is still available. GENERAL ORDER FORM |
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Allow 5 - 10 business days for delivery. Payment by Cash, Certified Check, Money Order, Visa or Mastercard. Payable to: Blue Sky Video Productions |
| discount available for quantities over 50 |
VIDEO SHIPPING/HANDLING
U.S. DOMESTIC ORDERS
Routine processing usually occurs within 5 business days of receipt and is sent
via United Parcel Service (UPS) Ground (3–6 business days transit time). UPS does not deliver to P.O. Boxes. If a
P.O. Box is entered in the shipping information field, this can cause delays or
non-delivery.
SHIPPING CHARGES
| Purchases | U.S. Orders | Non-U.S. Orders |
| Up to $14.99 | $5.00 | $15.00 |
| $15.00 to $59.99 | $6.00 | $16.00 |
| $60.00 and up | 10% of total | $20.00 |
For Overnight or Second-Day Air delivery options, please call Blue Sky Video Productions
RUSH SHIPMENT
Our in-house rush service guarantees that an order will leave our facilities
within 1 to 2 business days of when we receive your order. It is then sent via
UPS Ground (3–6 business days transit time). A rush shipment charge of $10.00 will be added to the routine
shipping fee.
NON-U.S. ORDERS
Routine international orders are usually processed within 2 business days of
receipt and shipped via international consolidator (10–15 days transit time).
Rush international orders guarantees processing within 1 to 2 business days and are sent via international mail consolidator (10–15 days transit time). A $10.00 rush charge will be added to the routine international shipping fee.
SHIPMENT METHOD
Routine shipment is by UPS Ground Delivery Service. Allow 7 to 10 days for
delivery from date order is received. Shipment methods other than UPS Ground
Service are available by request. Order will be assessed the charge for the
requested method in addition to the shipping and handling fee. UPS does not
deliver to P.O. Boxes. If a P.O. Box is entered in the shipping information
field, this can cause delays or non-delivery.
TERMS OF SALE
PAYMENT/INVOICING
All orders must be prepaid unless submitted on a purchase order.
CLAIMS
Damage, shortages, or defective items must be reported immediately upon receipt.
Claims made 1 month or more following invoice date will not be honored.
RETURNS
Videos are not returnable for refund unless damaged or defective. (see below)
Video and DVD Returns Policy
Videos and DVDs are NOT returnable unless a product is damaged or defective, in which case it may be returned in exchange for a replacement copy.
Damaged or Defective Products
Damages or defects must be reported immediately. Claims made 30 days or more following invoice date will not be honored.
Postage on return of damaged or defective goods must be prepaid at the returner's expense. In the case of Blue Sky Video Productions received, only standard postage rates for return shipment will be credited or refunded.
All damaged or defective items must be returned to:
Blue Sky Video Productions
PO Box 806
Lake Forest, IL 60045
Questions? Call 847-295-9555 or email us at info@bsvp.com